CALL 03 9436 1887
75 Metrolink Circuit, Campbellfield Vic 3061
sales@bearandmoon.com.au
#1 for School Fundraising Ideas

Customer Care

Terms and Conditions

All items included in our catalogues and on our website are available at the time of advertising. Orders will be filled in order of receipt. All items in this catalogue have been included in good faith, on the basis that the products described will be available at the time of sale. In the event that an item is sold out, Moon & Back School Gifts will contact the nominated person to organise a suitable alternative gift if required. If the nominated person is unavailable after two contact attempts (phone call and an email) we will send the remaining of the order without the sold out products.

If a product is available in a variety of colours/fragrances, a mixture of colours/fragrances will be supplied in the order. We cannot meet specific colour, fragrance or design requests, but where possible will endeavour to do so. We try to supply an assortment in even quantities but this may not always be exactly accurate. Due to the printing process colours may vary slightly.

When orders are delivered, they will be accompanied by a tax invoice. All orders are picked and packed with great care.

Returns Policy

There are no returns or exchanges for change of mind by the purchaser.

However, in accordance with consumer law in Victoria, if a product has a manufacturing defect, we will arrange replacement or, if stock is no longer available, a full refund.

Privacy Policy

Protecting your privacy and the confidentiality of your personal information is very important to us.

We comply with the Australian Privacy Principles ("APPs") which regulate how we collect, use, disclose, store and protect your personally identifiable information collected through any Google advertising product or feature to be used by us for re-marketing, traffic, demographics and interest reporting purposes.

Personal information submitted to this website will only be used to provide clients with the information they have requested, to book appointments and to contact the client with regard to Goods and / or Services booked. We will not supply any information voluntarily given by a client via our website to any other company.

Shipping

Mothers / Fathers Day Gifts have a flat rate of $10.00 delivery Australia-wide.

Graduation Bears & Balls are shipped free for all orders over five units.